Accessibility Commitment and Standards
Medius is committed to ensuring digital accessibility for all users, including individuals with disabilities. Our objective is to deliver a seamless and inclusive experience across our spend management and accounts payable automation products.
We aim to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA and are progressively aligning with the updated WCAG 2.2 Level AA criteria. These efforts are integrated into our ongoing user interface modernization initiatives as part of our strategy to build accessible, user-friendly experiences by default.
Scope of Coverage
Accessibility support varies across modules. Newer areas built using our standardized design system, such as Medius Payments and Medius Expense, are designed to meet accessibility standards. Older areas may have limited accessibility and are being upgraded as part of our platform modernization. See the Compliance Status section for more detail.
This statement also covers interfaces used by Medius customers' suppliers and employees, as well as publicly available documentation and portals where Medius maintains control.
While some Medius interfaces are accessible via mobile browsers, most core workflows are designed for desktop use. Native mobile applications are available for specific use cases, such as expense reporting and approvals. We are committed to improving mobile accessibility in supported use cases as part of our product development roadmap.
Some third-party embedded tools or legacy interfaces may have inconsistent accessibility support. These are identified and addressed as part of our modernization program.
Compliance Status
Medius is partially conformant with WCAG 2.1 Level AA and is actively working toward full compliance. Newer modules, such as Medius Payments, are built with our current design system and are designed and tested to meet accessibility standards.
Legacy areas that rely on custom-coded user interfaces may not fully meet WCAG 2.1 AA requirements. These interfaces visually resemble our standard components but do not always meet the structural and semantic criteria for accessibility.
As we continue modernizing our platform and expanding adoption of our design system, accessibility improvements are prioritized in each release.
This statement is based on internal testing using automated tools, manual keyboard navigation checks, and user feedback collected across multiple modules.
Known Limitations and Remediation Plan
While many parts of the Medius platform meet accessibility standards, there are known gaps in older parts of the application.
Identified limitations include:
- Inconsistent keyboard navigation in legacy screens
- Missing or incomplete screen reader labels
- Insufficient color contrast in custom UI components
Non-compliant areas currently include features such as invoice exception handling, manual supplier onboarding workflows, and select administrative configuration pages.
These issues are being resolved through a phased upgrade to our standardized component library. We are targeting broad accessibility coverage by the end of 2026. Full conformance may not be achievable in all areas, but accessibility remains a product development priority.
Certain legacy components present significant technical and architectural challenges that make full accessibility remediation impractical in the short term. Following an internal assessment of technical feasibility, cost, and alignment with our long-term roadmap, these areas are scheduled for full replacement as part of planned product upgrades.
Feedback and Contact
We welcome feedback on the accessibility of Medius products and services. If you encounter accessibility barriers or have suggestions, please contact us:
accessibility@medius.comWe continually review and improve our accessibility practices. Your input supports our commitment to inclusive design.
If you require this statement in an alternate accessible format, please email us.
Statement Preparation
This statement was prepared on 14 August 2025 based on an internal review and ongoing accessibility evaluations. It is reviewed every six months to reflect current status and progress.
Compatibility with Assistive Technologies
Medius interfaces are designed to work with the latest versions of major web browsers (Chrome, Firefox, Microsoft Edge, Safari) and commonly used assistive technologies such as NVDA, JAWS, and VoiceOver.
Enforcement Procedure
If you are not satisfied with our response to an accessibility-related request or concern, you may contact the relevant market surveillance authority in your country under the European Accessibility Act. For a full directory of enforcement bodies, see: https://ec.europa.eu/social/main.jsp?catId=1202
Country-Specific Addenda
Note: The enforcement authorities listed below are provided for reference. This list may be updated as national regulators evolve or publish new guidance. Direct links are included to help users find the appropriate authority quickly.
Sweden
In Sweden, accessibility obligations are defined in the Act on Accessibility to Digital Public Services (Lag 2018:1937). While this legislation primarily applies to public sector organizations, Medius follows its principles, which are based on WCAG 2.1 Level AA. Guidance from the Swedish Agency for Digital Government (DIGG) informs our accessibility work and roadmap priorities.
The relevant enforcement authority in Sweden is the Agency for Digital Government (DIGG): https://www.digg.se
France
This accessibility statement is also made available in French, in accordance with the Law N° 2005-102 of 11 February 2005 and its subsequent decrees, as well as the requirements of the Référentiel Général d’Amélioration de l’Accessibilité (RGAA).
Internal accessibility evaluations are conducted with reference to WCAG 2.1 Level AA. In France, these efforts are complemented by alignment with the RGAA framework, which is based on WCAG but expressed in a national standard. Medius audits and modernization work are designed to progressively achieve compliance with both WCAG and RGAA requirements.
The relevant enforcement authority in France is the Défenseur des Droits: https://www.defenseurdesdroits.fr
Denmark
The relevant enforcement authority in Denmark is the Agency for Digital Government (Digitaliseringsstyrelsen): https://digst.dk
Germany
This accessibility statement is made in accordance with the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz – BFSG), which came into force on 28 June 2025, and the accompanying BFSG Ordinance (BFSGV).
Medius fulfils the accessibility requirements of the BFSGV to the extent that core modules built on our standardized design system are designed and tested in line with WCAG 2.1
Level AA. Ongoing modernization efforts are focused on progressively updating legacy components to meet the BFSGV requirements for perceivability, operability, understandability, and robustness.
The relevant enforcement authority in Germany is the Joint Market Surveillance Authority for the Accessibility of Products and Services (MLBF). The MLBF coordinates inquiries and forwards them to the competent state authorities. More information is available at: https://www.behindertenbeauftragter.de/DE/AS/startseite/startseite-node.html
MLBF (Joint Market Surveillance Authority)
c/o Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt
P.O. Box 39 11 55
39135 Magdeburg
Phone: +49 (0)391 567 6970
E-mail: MLBF@ms.sachsen-anhalt.de
Netherlands
The relevant enforcement authority in the Netherlands is the Netherlands Authority for Digital Infrastructure (RDI): https://www.rdi.nl
Belgium
The relevant enforcement authorities in Belgium include FPS Economy, BIPT, and relevant federal and regional agencies. More information is available at: https://economie.fgov.be
Italy
This accessibility statement is made in accordance with the Legislative Decree no. 106 of 10 August 2018, which implemented EU Directive 2016/2102 of the European Parliament and of the Council.
The relevant enforcement authorities in Italy are the Ministry of Enterprises and Made in Italy (MIMIT) and the Agency for Digital Italy (AgID): https://www.agid.gov.it
Spain
This accessibility statement is made in accordance with Law 11/2023, which transposed the European Accessibility Act into Spanish law.
In Spain, surveillance responsibilities are decentralized. Under Article 27.3 of Law 11/2023, the enforcement authorities are determined by each autonomous community and the autonomous cities of Ceuta and Melilla. At present, no central coordinating authority has been established.
General information on accessibility and digital administration in Spain is available at: https://administracionelectronica.gob.es
Austria
The relevant enforcement authority in Austria is the Federal Ministry of Social Affairs, Health, Care and Consumer Protection: https://www.sozialministerium.at
Ireland
The relevant enforcement authority in Ireland is the Competition and Consumer Protection Commission (CCPC): https://www.ccpc.ie
Visiting the Ombudsman website: https://www.ombudsman.ie
Emailing complaints@ombudsman.ie
Writing to the Office of the Ombudsman, 6 Earlsfort Terrace, Dublin D02 W773
Phoning 01 639 5600
Norway
Norway is not an EU Member State but has aligned with the principles of the European Accessibility Act under its Anti-Discrimination Accessibility Act. The relevant enforcement authority is the Norwegian Agency for Public Management and eGovernment (Digdir): https://www.digdir.no