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8.5.2024

How to clear invoice approval backlogs with automation

Invoice approval backlogs are a common challenge in accounts payable (AP) departments, leading to delays in payments, strained supplier relationships, and increased operational costs. Addressing these backlogs is crucial for maintaining the financial health and efficiency of any organization. By leveraging AP automation, particularly with advanced solutions like Medius, businesses can streamline their invoice processing workflows, eliminate bottlenecks, and significantly improve overall efficiency.

This article will explore the root causes of invoice approval backlogs and demonstrate how AP automation can transform your financial processes, enabling faster processing times and better control over payables.

The causes of invoice approval backlogs

Invoice approval backlogs can arise from a variety of inefficiencies within the AP process. Understanding these root causes is the first step toward implementing effective solutions. Let’s explore the primary factors contributing to invoice approval backlogs and provide real-world examples of how these issues manifest in AP departments.

Manual routing and approvals

Manual routing and approvals are significant contributors to invoice backlogs. When invoices are processed manually, they must be physically or digitally routed to the appropriate approvers. This process is often slow and prone to errors, especially in large organizations with multiple approval layers.

For example, an invoice might sit in an approver's inbox for days or even weeks, waiting for a signature or further review. This not only delays payment but also increases the risk of late fees and missed early payment discounts.


Communication delays

In many organizations, AP teams must wait for responses and approvals from different departments before an invoice can be processed. This interdepartmental communication can often be slow, with emails or messages going unanswered for extended periods. The result is a bottleneck that holds up the entire invoice approval process, causing significant delays.

For instance, an AP team might need clarification on an invoice from a department head who is out of the office, leading to prolonged wait times and further backlogs.


High volume of invoices

Another common cause of invoice approval backlogs is the sheer volume of invoices that AP teams must handle. Without automation tools, managing large volumes of invoices can overwhelm AP staff, leading to errors and delays. In busy periods, such as the end of the financial quarter, the influx of invoices can be particularly challenging. This high volume makes it difficult for AP teams to keep up, resulting in a backlog that grows over time.

By identifying these common causes of invoice approval backlogs, organizations can begin to address the inefficiencies in their AP processes and explore AP solutions that can help streamline workflows and improve efficiency.

How AP Automation eliminates bottlenecks and tasks

Automating accounts payable processes can drastically reduce the inefficiencies that lead to invoice approval backlogs. By leveraging technology to streamline workflows, businesses can achieve faster processing times, improved accuracy, and better control over their financial operations.

Overview of AP Automation

AP automation involves the use of technology to manage and streamline accounts payable processes, reducing the need for manual intervention. By automating routine tasks, businesses can improve accuracy, speed up processing times, and gain better control over their payables. The core components of AP automation typically include automated data capture, invoice processing, approval workflows, and payment processing.

Benefits of AP Automation

Implementing AP automation provides numerous benefits that extend beyond simple process improvements. Here are some key advantages that highlight the value of adopting automation in your accounts payable department:

  • Faster processing times: Automation accelerates the invoice processing cycle, ensuring that invoices are processed promptly and efficiently. This speed helps reduce the backlog and keeps the payment process on track.
  • Improved accuracy: Automated systems reduce the risk of human error, such as data entry mistakes or duplicate payments, leading to more accurate financial records.
  • Enhanced control over payables: Automation provides greater visibility and control over the AP process, allowing businesses to track invoices and payments in real-time, manage cash flow better, and ensure compliance with internal policies and external regulations.
  • Reduced human errors: By minimizing manual tasks, AP automation significantly reduces the potential for errors that can lead to costly mistakes and delays.

For a deeper dive into the benefits of AP automation, check out our article on the top benefits of Accounts Payable Automation.

Read more

Automating routine tasks

One of the most significant advantages of AP automation is its ability to handle repetitive, time-consuming tasks. Automation can manage various aspects of the invoice processing workflow, from data capture to routing for approval, without human intervention. This efficiency frees up AP staff to focus on more strategic activities and reduces the overall workload.

  • Automated invoice data capture: Automation tools can extract data from invoices using optical character recognition (OCR) technology, eliminating the need for manual data entry. This process ensures that invoice information is accurately captured and entered into the system.
  • Automated routing for approval: Once the invoice data is captured, the system can automatically route invoices to the appropriate approvers based on predefined rules and workflows. This automated routing eliminates delays caused by manual handoffs and ensures that invoices reach the right people promptly.

AI-Driven efficiency

Artificial intelligence (AI) plays a crucial role in enhancing the efficiency of AP automation. AI-powered systems can identify and correct discrepancies, predict potential issues, and provide valuable insights to improve the overall AP process.

AI algorithms can even detect anomalies and discrepancies in invoices, such as incorrect amounts or missing information. The system can then flag these issues for review or automatically correct them, ensuring that invoices are processed accurately and efficiently.

Introducing Medius Copilot

Incorporating artificial intelligence into the accounts payable process takes automation to the next level. Medius Copilot, an advanced AI assistant, exemplifies how AI-driven solutions can revolutionize the AP process by providing intelligent, contextual support to approvers, thus reducing the burden on AP teams.

Overview of Medius Copilot

Medius Copilot is designed to autonomously guide approvers through the invoice process, empowering them to make confident, accurate invoice decisions. By offering real-time insights and responses, Medius Copilot enhances the efficiency and accuracy of invoice approvals, ensuring that payments are made on time and reducing the risk of delays.

Medius Copilot
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Key features of Medius Copilot

Medius Copilot provides several key features that streamline the invoice approval process and improve overall efficiency:

Autonomous guidance: Medius Copilot autonomously guides approvers through each step of the invoice process. By providing relevant information and answering queries directly within the approval workflow, it helps approvers make informed decisions quickly and confidently.

Intelligent, contextual support: The AI assistant offers intelligent support by delivering shortcuts and responses to popular invoice processing queries. Approvers can enter free-text questions, and Medius Copilot will provide highly accurate and informed answers.

Real-time insights: Medius Copilot surfaces pertinent invoice information in real-time, reducing the need for approvers to seek out additional data or contact the AP team. This feature significantly speeds up the approval process.

Benefits to AP teams and approvers

By integrating Medius Copilot into the accounts payable workflow, businesses can experience several transformative benefits:

Increased on-time payments: Medius Copilot helps ensure that invoices are approved and processed promptly, leading to more consistent on-time payments. This reliability can enhance supplier relationships and avoid late payment penalties.

Reduced burden on AP teams: By handling routine queries and providing necessary information to approvers, Medius Copilot reduces the workload on AP teams. This reduction in manual tasks allows AP staff to focus on more strategic activities.

Improved job satisfaction for AP teams: With Medius Copilot managing the repetitive aspects of invoice approvals, AP teams can enjoy a more streamlined workflow, leading to increased job satisfaction and productivity.

Medius Copilot leverages the latest advancements in AI to transform the invoice approval process, providing significant efficiency gains and reducing the likelihood of bottlenecks. By ensuring that approvers have the information they need at their fingertips, Medius Copilot enables faster, more accurate invoice decisions.

Impact of clearing invoice approval backlogs

Eliminating invoice approval backlogs through automation has a profound impact on the efficiency and financial health of an organization. Here’s how clearing these backlogs can transform your accounts payable process:

Faster processing times

Automating the invoice approval process significantly speeds up processing times. By eliminating manual steps and reducing delays caused by waiting for approvals, invoices can be processed much more quickly. For example, a company may reduce its invoice processing time from weeks to just a few days after implementing AP automation. This acceleration not only improves cash flow management but also enhances the overall efficiency of the AP department.


Improved financial control

Better control over payables is a direct benefit of clearing invoice approval backlogs. With automation, businesses gain real-time visibility into their financial processes, allowing for more accurate tracking of invoices and payments. This improved control helps reduce the risk of late payment penalties and missed early payment discounts.


Strategic focus

Freeing up AP teams from routine tasks allows them to focus on more strategic initiatives. Rather than spending hours on manual invoice processing and data entry, AP staff can dedicate more time to analyzing spending patterns, negotiating better terms with suppliers, and identifying opportunities for cost reduction.

By addressing and clearing invoice approval backlogs, organizations can experience substantial improvements in processing efficiency, financial control, and strategic focus. These benefits not only enhance the performance of the AP department but also contribute to the overall success and competitiveness of the business.

Tackle invoice backlogs with Medius

Clearing invoice approval backlogs is crucial for maintaining financial health and operational efficiency. By implementing AP automation solutions, businesses can streamline workflows, eliminate bottlenecks, and significantly enhance processing times, accuracy, and control over payables. AI-driven tools like Medius Copilot further optimize these processes, providing intelligent support to approvers and reducing the burden on AP teams.

Ready to eliminate invoice approval backlogs and transform your AP process? Discover the power of Medius's AP automation solutions. You can visit our Medius Copilot page to learn more or schedule a personalized demo. Unlock efficiency and gain control with Medius!

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